Returns & Refunds

At Kavienne, we want you to be happy with your purchase. If you are not satisfied, you may request a return within 7 days of receiving your order.

Items must be unused, unworn, undamaged, and in their original condition and packaging.

If you receive a damaged, defective, or incorrect item, please contact us with your order number and clear photos so we can review the issue and provide an appropriate solution.

Once an approved return is received and inspected, eligible refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

For change-of-mind returns, return shipping costs may be the customer's responsibility.

Please contact our support team before sending any item back to receive return instructions.